Return & Exchange

We are truly dedicated to quality, so there is no such compromise. Each and every product is keenly inspected and catered before we ship it to a customer, we assure the complete check and balance of every item we make. As we know that customers around the world expect great set of comfort and pure leather made products, so we apply all our skills to make a masterpiece worth remembering. But in cases rarely there can be an option of any product being damaged during shipping or any other reason. For this we have a customer friendly return policy, which can be termed as the most friendly of all.

In case of Exchange of a product, each item must be returned with its tags and original packing. The plus part is that we offer a complete exchange guarantee within 30 days of product received ( except for the shipment charges from both ends).

We request buyers to double check their order specifications such as size and color, as well to avoid any kind of ambiguity. We have provided size charts with detailed information for measuring size on our website.  If you have any question regarding size, please feel free to contact by sending us an email at (glacia.leather@gmail.com )

Custom items are non-refundable/non-exchangeable final sale.

You are requested to contact us prior to a return or exchange. We will give you a return approval to ensure that your return/exchange is accepted. For any further questions, please be our guest and contact us at (info@glacialeather.com )